OUR PRIVACY PLEDGE
Shannon & Luchs Insurance
Agency believes that information to our customers
and clients should be respected and protected. For
this reason, we are committed to protecting your
nonpublic business and personal information and using
it only as appropriate or necessary to provide you
with the best possible service and products. This
Privacy Policy, which describes our information practices
and policies in detail, applies to our relationship
with all clients and prospective clients of Shannon & Luchs
and to all information received electronically or
through other sources in our possession.
INFORMATION WE COLLECT:We may collect personal
information about you from a variety of sources. A
great deal of the information we collect, such as your
name, address, birth date, phone number, medical and
health history, medical treatment, personal property
descriptions and related matters comes from you during
the application and/or claim submission process. We
may collect information about you to properly underwrite
and review your application, and/or to properly investigate,
administer, and resolve any claims for benefits, and
we may contact you by telephone, fax, mail or e-mail
for additional information. We also may collect personal
information about you from third parties, such as government
entities and/or regulators, medical providers and other
health-related sources and possibly from consumer reporting
agencies. The information we collect can include such
things as information concerning your previous insurance
coverage and policies, your employment status, credit
card information, your claims and medical history and
your credit history.
INFORMATION WE DISCLOSE TO
THIRD PARTIES:We do not disclose personal
information about you to third parties for their own
marketing purposes or to contact you about their own
products or services. We share personal information
about you with third parties (that is, people and companies
that are not affiliated with us) only as appropriate
or necessary to provide you with our products and services
and as otherwise permitted by law. For example, we
may disclose your personal information as appropriate
or necessary to service your policy and to administer
and provide you with benefits in accordance with the
terms and provisions thereof; to investigate, administer
and pay or deny or otherwise resolve claims; to comply
with state and federal regulatory requests or demands;
and to process other transactions that you request.
Persons and other third parties to whom we may make
such disclosures may include persons who perform
a business function for us, insurance regulators
and/or law-enforcement authorities, insurance carriers,
preferred provider organizations, reinsurers, insurance
and claim adjusters, insurance premium auditors,
attorneys who are retained by us or by them, and
persons requesting information pursuant to subpoena
or court order.
INFORMATION CONFIDENTIALITY
AND SECURITY:We restrict access to nonpublic
personal information about you to those employees who
need to know that information in order to provide products
or services to you. We maintain physical, electronic
and procedural safeguards to guard your nonpublic personal
information.
ONGOING ACCESS TO PRIVACY
POLICY:Our web site privacy policy
will always be available, as long as you have a continuing
customer relationship with us. This policy may change
from time to time, but you can always review our current
policy by visiting our web site at www.shannonandluchs.com or
by contacting us at:
400 Professional Drive,
Suite 360
Gaithersburg, MD 20879
Phone Number: 301-670-7370 or 800-989-7766
For information concerning
our online privacy policy and other information about our
products and services, please visit our web site at www.shannonandluchs.com |
